It's hard to manage your service requests and assets when using different technology stacks. It can lead to increased costs and a lack of efficiency. Symphony SummitAI was designed with these challenges in mind. It's a flexible service and asset management platform that monitors and administers different technology stacks on one platform. Users can get assistance from the web via live chat, mobile app, email, SMS, or phone. It provides IT and non-IT assets visibility, asset discovery, and license management. Plus, if unauthorized software is detected, you'll be alerted so you can take action to protect your data.
Pepper Cloud is the premier CRM platform for businesses of all sizes. Whether you're looking to turn relationships into revenue, streamline your operations, or manage customer interactions more effectively, Pepper Cloud has everything you need to succeed. With powerful tools like marketing automation, lead generation, forecasting, and opportunities pipeline, Pepper Cloud makes it easy to stay on top of your customer relationships and drive your business forward.
It's hard to provide excellent customer service when dealing with tickets spread out across different channels. You might be responding to tickets on social media, over the phone, and through email, but it's hard to keep track of all those conversations and ensure that each customer gets a great experience. Freshdesk lets you manage your customer service through a single platform that enables you to share ownership of tickets, get real-time progress updates, and set deadlines for response and resolution based on different business hours or categories. Plus, it provides quick, consistent answers to common questions by creating pre-formatted replies.